Do you have any questions about ClosetoShop? Here are some answers to frequently asked questions.
ClosetoShop can create personal and unique email addresses (of the form firstname.lastname@example.org) for different situations :
You can create a new ClosetoShop address whenever you need to communicate your email but you want to keep control over the information that will be sent. We believe that ClosetoShop has many uses… It is ultimately up to each user to define use it however suits them best!
With ClosetoShop you eliminate the risk of being spammed: You can always remove a specific address with the guarantee of receiving no more email on it.
ClosetoShop receives all mail intended for you (through email@example.com you created) and you are sent, by email, a daily summary incorporating all messages received in the last 24 hours.
Are you expecting an urgent email (an order confirmation when making a purchase, for example)? No problem you can see the messages intended for you in real time through our our web interface
This video should help you better understand how ClosetoShop works.
You have two options :
Of course you must have previously installed “The Shortcut” in your browser. It's very simple: just “drag” the ”@cts.lu” button available on the home page of ClosetoShop into your bookmarks bar (after you login).
The number of generated addresses is not limited (in the context of “normal” use of the system). However, during the testing phase we decided to limit the number of email addresses to 300 per tester. This limitation will disappear as soon as the system is open to the public.
Do not hesitate to create a unique address for each entry !
It's very simple. Just check the messages received through the web by connecting to this interface address immediately: https://closetoshop.com/app/news, select the message and click on the confirmation link usually present at within the email.
An @cts.lu adress will never expire! Only you can decide to delete an existing address by visiting the web interface (https://closetoshop.com/app/email) and clicking the rubbish bin icon.
No. Certain abusive practices are, however, prohibited.
For example (this list is not exhaustive) it is forbidden to use ClosetoShop addresses for the following uses :
In cases where abuse is found ClosetoShop can remove addresses and possibly take action regarding the accounts of the associated users.
In the most serious cases and legal requisition, ClosetoShop provide the connection information in its possession.
Yes. However, we anticipate the possibility of offering additional functionality (providing “premium” type) which will require a subscription. The basic functionality will remain free.
This feature is being developed. You should find it in the web interface within a few weeks!
For now you can use your regular mobile browser. However ClosetoShop is not currently optimised for this type operation and the experience may not be optimal.
We expect there to be a true mobile version available in the coming weeks. You can easily generate firstname.lastname@example.org on the move (e.g. when a merchant asks you for this type of information).
Not really: other services are better suited for this purpose. Indeed, the primary purpose of ClosetoShop is to maintain a long term relationship with the sources of information to which you subscribe. The goal is to receive news in an original form while retaining full control over the information received. Because of its mode of operation, ClosetoShop avoids the excesses sometimes found: no actioning of unsubscribe requests, resale/exchange of addresses…
Do you manage an email routing service? Are you a professional emailing service? We can provide (after identification of your organization) access to our API so you can easily check the validity of an address ”@cts.lu”. So you will have a reliable way to keep your mailing lists up-to-date. Do not hesitate to contact us at email@example.com for more.
The different mails received on addresses ”@cts.lu” are managed by our servers. A program classifies them and generates your summary. However, we do not try to read them in order to exploit them later. Only the labels associated with addresses ”@cts.lu” are studied.
ClosetoShop is currently in open beta test without warranty. Specific terms and conditions will be clearly displayed at the opening of the tool to the public. However during this test we strive to ensure the security of your data and to provide the highest quality of service. However, like any tool in testing phase, malfunctions may occur. We need your feedback to correct them. Do not hesitate to contact us!
This FAQ section will gradually be enriched based on feedback from early testers !
In the meantime do not hesitate to contact us (firstname.lastname@example.org) if you have a problem, if you want to give us an idea, or even to share with us that you’re using ClosetoShop in a way we hadn’t yet considered !
To find us :
To report the misuse of an @cts.lu adresse